Premium Dining Assistant Manager
Description To support the day-to-day management of a high-volume resort food court in the premium dining section, ensuring safe, efficient and high-quality service across multiple outlets. The premium Dining Assistant Manager helps lead teams, maintain standards, control costs and deliver a positive guest dining experience in line with brand and operational expectations KPIs Guest satisfaction scores Service speed and efficiency Food safety audit results Labour cost vs budget Team retention and engagement Stock and waste control Cleanliness and presentation standards General Duties and Key Accountabilities Operational Management Support daily operation of the food court and all outlets within it. Ensure service areas are fully prepared and staffed for trading periods. Monitor service flow and step in to resolve operational issues. Maintain high standards of cleanliness, presentation and food safety. Support peak service periods and high guest volumes. Assist with queue management and guest flow to enhance experience. Coordinate with kitchen and outlet teams to ensure smooth service. Team Leadership Supervise and support supervisors and team members on shift. Lead shift briefings and ensure clear communication. Support rota planning aligned to demand and budget. Coach team members to deliver excellent service and efficiency. Support recruitment, onboarding and training. Address day-to-day people issues and escalate where appropriate. Pr
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