Housing Officer

East London area

-34,933.91, 40 Hours per week

11 months fixed term

5 days a week in the office, no home working

Our client a housing association is seeking a Housing Officer to join their professional and friendly team based in Bethnal Green, East London. The Housing Officer is key in delivering a housing tenancy service including income management, allocations and voids management, anti-social behaviour, tenancy engagement to all their residents

As part of your role, you will have a patch of around (Apply online only) properties. You will be expected to represent PRHA in court and external meetings and be a key point of liaison for our residents and community stakeholders.
To be successful in this role you will have proven experience and skills in the following areas:

• Housing management experience
• Experience of following through legal proceedings / transferable skills
• Arrears management (Housing Benefit & Universal Credit) financial inclusion and debt management experience.
• Knowledge of relevant housing legislation
• Excellent customer service skills, communication and time management and planning skills.
• Problem-solving skills and negotiation/influencing skills are also key for this post.

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