A well-established and client-focused financial services firm is seeking a Senior Administrator to lead its Administration Team on a 6-month fixed-term contract, with the potential for a permanent position based on performance and business needs. This key role will act as the primary point of contact for all administrative matters, ensuring the team delivers consistently high standards in line with Service Level Agreements (SLAs), while maintaining a professional and client-centric approach in all interactions.The ideal candidate will be a motivated, detail-oriented individual who understands the value of strong relationships-both with clients and colleagues. They will demonstrate exceptional organisational skills, a methodical work ethic, and the ability to lead by example.Key Responsibilities:Act as the lead representative of the Administration Team, managing workflow and service delivery.Ensure all administrative support provided to advisers is accurate, timely, and in line with regulatory requirements.Maintain high-quality client communications and documentation standards.Mentor and support team members, including delivering training and fostering professional development.Drive efficiency and continuous improvement across systems and administrative processes.Required Experience and Skills:Minimum of three years'' experience in financial services administration.Sound understanding of UK financial products, industry regulations, and provider processes.Proven ability to proc