Your new company You''ll be joining a well-established education organisation that supports multiple sites and prioritises the effective use of ICT to enable teaching, learning and day-to-day operations. The organisation places strong emphasis on teamwork, service quality and safeguarding, offering a fast-paced but supportive environment where IT plays a critical role in success.This is an urgent interim requirement to provide hands-on ICT support across educational settings. The role will be primarily based in a high school with the potential to support other Liverpool-based schools where required.Your new role As an Interim ICT Technician, you will play a key role in ensuring the smooth running of ICT systems across multiple sites. Working on-site, you''ll provide both face-to-face and remote technical support to staff and students, helping to resolve issues quickly and keep systems running efficiently.Key responsibilities include:Providing first and second-line ICT support for hardware, software and applicationsInstalling, configuring and maintaining PCs, laptops, tablets and peripheralsDiagnosing and resolving desktop, network and connectivity issuesSupporting mobile device estates (including iPads and Android tablets) and MDM solutionsManaging user accounts, routine system checks and basic network monitoringLogging, updating and resolving service requests via a helpdesk systemSupporting safe and secure ICT use, including data protection and device securityWorking closely