Operations Team Leader Location: Leicestershire (Office Based, Monday-Friday) Contract: Temporary, 2 Months Start Date: ASAP Salary: Competitive Hourly Rate We are exclusively supporting a well-established organisation in the search for an experienced Operations Team Leader to join their team on an immediate basis. This is a hands-on leadership role suited to a confident and resilient people manager who thrives in a fast-paced operational environment. You will lead a team of approximately eight employees, providing clear direction, driving accountability and ensuring high levels of performance and customer service. The successful candidate will be comfortable managing a variety of personalities, addressing performance issues where required, and creating a positive, collaborative team culture. This is not a role for someone who prefers to lead from a distance; you''ll be involved in the day-to-day operation and lead by example. Key ResponsibilitiesLead, motivate and support a team of 8 employees within a busy operational environmentDrive performance, productivity and accountability across the teamConduct regular coaching, feedback and performance management conversationsFoster a positive and collaborative culture while maintaining high standardsIdentify and implement process improvements and more efficient ways of workingReview existing team structures and make recommendations to enhance effectivenessMonitor workloads and ensure service levels and operational objectives are ..... full job details .....