Adecco are pleased to be recruiting for a Communications Operator (Days) to work within the North Wales Police ForceLocation: St AsaphContract Type: Temporary on going Hourly Rate: 14.10 per hourEnd Date: October 2026Working Pattern: Full Time day shifts Monday to Friday Please note this role will be subject to Police Vetting, you will need to have been within the UK for a minimum of 3 years continually Are you ready to make a difference in your community? Our client is seeking a dedicated and skilled Communications Operator to join their team in North Wales Police! If you thrive in a fast-paced environment and possess exceptional communication skills, this is the role for you.Overall Purpose of the Job:As a Communications Operator, you will deliver a professional, effective, and efficient customer service aimed at "getting it right first time." Your role will involve resolving public inquiries, accurately recording information, and deploying resources in a pressurised environment.Key Responsibilities:Receive and resolve public inquiries in line with force policy.Provide advice and manage caller expectations, ensuring first contact resolution.analyse and assess risk using various information systems.Record relevant information accurately for different audiences, including police departments and external agencies.Liaise with external agencies as needed.Manage the closure of incidents where appropriate.Distribute messages via email, telephone, fax, and intranet.Direct police un