Regional Manager (London Area)

London, England, United KingdomTHE ALLSAINTS TEAMAt AllSaints we are in the business of feelings - making our customers feel cool and confident. If, like us, you believe in the power of a great outfit, we''d love to talk to you.We''re a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards.We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this.THE ROLEAs Regional Manager youre responsible for leading, managing and motivating your team to deliver an exceptional brand experience to our customers. For us, the Regional Manager role is not just about what happens within the stores and concessions - although we want to deliver a wow, showroom experience to our customers every single day - its also about the communities around them.We see your stores as the centre of a community of AllSaints fans and customers in your surrounding areas, who might shop with us in store, online or via a partnership. As Regional Manager, youll take full ownership for delivering the AllSaints experience in your region, supporting stores and concession partnerships as well as engaging in the communities and managing a team of brand leaders to deliver amazing in-store service.The role will involve some exceptional time management, resilience, multitasking and determination to ensure that the customer journey, the financial targets and delivery of business critical updates all happen appropriately.Leadership of your team of managers and brand leaders will be a key part of how you spend your time, upskilling and equipping the team with the commercial skills to succeed and deliver sales targets, as well as exceptional service that makes our customers feel amazing.WHAT WILL I BE DOING?You will be an amazing communicator, acting as the bridge between our brand and your store teams ensuring everyone at every level knows whats happening at AllSaints, and has the tools and inspiration to succeed!Your focus will be on coaching and developing our brand leaders to help them get amazing results and feel confident as the hub of their local AllSaints customer community and at the helm of their storeWorking collaboratively with your brand leaders and store teams, as well as our creative visual merchandising teams youll ensure our stores deliver a showroom-quality experience to our customers, which emphasise our beautiful collections whilst maintaining specific trade focusInspiring and directing your teams development. Aware of any opportunity within the brand and having the ability to give impactful and balanced feedback that helps our leaders to improve and creates a healthy and happy team cultureYou will focus not only on having amazing stores but also more broadly on the brands growth across digital, partnerships and concessions as well as having positive impact on the communities and cities we operate inYou will be field based with travel to stores a key focus for your role - youll need to be organised and have great time management. You will be flexible with location and able to travel within the UKWHAT SKILLS DO I NEED?First and foremost you are an amazing leader. You strive to get the best from your team, identifying strengths and you inspire our teams to dazzle our customers. You have a proven ability to grow our talent with strong examples of team development and progressionYou love fashion! We need you to be an irresistible ambassador for AllSaints and a believer in the power of an amazing new outfit (or three!)Honest, trustworthy and dependable - you live by our brand valuesPositive and inspiring: youre a natural coach and want to help our teams do their best and feel appreciated. Supporting the store management teams with to create a fun and aspirational in store atmosphereInfluencing the store management to create a visually exciting store that shows our collection at its best and most commercialThe ability to create and communicate a clear business strategy that links to the brand and the retail strategyFull understanding and experience with business KPI''s - specifically Conversion, UPT and in-store digital sales, with ability to set realistic but business enhancing targetsYou are a skilled commercial trader - understanding competitors, customers and the environment in which ourstores trade, encouraging store management to build relationships with external support functionsPlan ahead and anticipate opportunities and risksBuild strong relationships with head office functionsAttract and recruit a high calibre of talentProactive and ongoing team development that grows the talent for our brand - takes responsibility and ownership of succession planning and supports global growthEnsure effective use of payroll through intelligent team scheduling that delivers the brand experience and budgetsABOUT THE LOCATIONThis is a regional role, which requires the ability to cover London, Greater London and the South. Our East London Studios head office is based in the Shoreditch area of East London, and will serve as a base for this position.WHAT WE STAND FORThe Customer is the Boss We work as one proud team to get the best for our customersOne Team We are joined up and encourage others to share their ideasWe Do What We Say We Will We know our goals, and we work with clear outcomes in mindWe Are Responsible We are self aware, understand the impact we have on others and are positive about the futureBENEFITSA generous wardrobe allowance so that you can wear our beautiful clothes to work each dayWe are a disability committed certified employerEmployee discount for you to spend with family and friends25 days holiday increasing to 28 days after 2 years continuous serviceBank holidays, birthdays and volunteering days offAccess to dental cash plan and free virtual GP appointments through AvivaUNUM employee assistance helplineLife assurance coverAccess to discounted gym membership and corporate discountsHybrid working in our historic East London studios, working hours are 9-5.30pmFree, confidential, wellbeing and lifestyle support with Retail TrustEnhanced family leave benefits (neonatal, fertility, maternity, paternity, adoption, menopause)Health days for you to use either for physical or mental wellnessDedicated mental health support from our mental health first aidersEye care vouchers, season ticket loans and much more!#WeAreAllSaintsOur aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand.We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age.Even if you feel you dont tick all the boxes, wed still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us.If you need any support or adjustments during your application, please get in touch with us and we are happy to help.#LI-Hybrid