Customer Financial Support AdvisorStone, StaffordFull-Time 37.5 hours per week 24,570 per annumHybrid working availableLooking for a role where you can make a real difference to lives every day?MPJ Recruitment are delighted to be partnering with a well-established, family-run Enforcement and Debt Recovery Agency who have been supporting clients across England and Wales since 1993. With decades of expertise in debt recovery, commercial rent arrears, local taxation enforcement, and High Court enforcement, this organisation has built a reputation for professionalism, fairness, and positive results.Now, they''re looking for a motivated and empathetic Customer Financial Support Advisor to join their growing team.Why Join?This is more than just a contact centre role. You''ll be helping people navigate challenging financial situations with understanding, professionalism, and practical solutions. Every conversation you have can make a genuine impact on someone''s financial stability.With a supportive team environment, structured training, and hybrid flexibility, this is a fantastic opportunity for someone who enjoys problem-solving and delivering excellent customer service.The RoleAs a Customer Financial Support Advisor, you''ll handle a variety of customer interactions across phone, email, and live chat. You''ll work collaboratively with colleagues to deliver fair, compliant, and solution-focused outcomes.What You''ll Be Doing:Managing inbound and outbound customer communicationsNeg