Are you a high-performing operator who thrives on data, delivers under pressure, and always finds a way forward? We''re looking for a Senior Account Manager who is commercially astute, customer-obsessed, and hungry to make a measurable impact. This is more than a job, It''s a platform for someone who wants ownership, impact, and real growth. If you''re sharp, driven, and never settle for average , then we want to hear from you. Purpose of the role: You will take ownership of key customer relationships, ensuring they are nurtured, strengthened, and commercially successful. You''ll drive profitable growth by developing new business opportunities while maximising value from current accounts. With a relentless focus on customer success, you''ll ensure expectations are not only met but consistently exceeded. You''ll also support the Head of Customer Success in shaping and executing strategic objectives, with a clear focus on performance, partnership, and long-term growth. You''ll work between home, Dee Set offices, and client sites -spending a minimum of 3 days per week working in Dee Set head office, or clients offices based in Leeds Key Objectives: Own and grow a portfolio of high-value national retail accounts, ensuring consistent delivery and commercial success. Lead a team of Account Managers to build confidence, commercial acumen, and client leadership capability. Build deep client partnerships by being proactive, responsive, and constantly aligned to