We are looking for a motivated, organised and detail-oriented Credit / Collections Controller to join our growing team at a well-established Business Services Company. This is an excellent opportunity for someone with strong collections skills, a keen eye for detail, and an interest in the legal and financial services sector. Key Responsibilities: Regular professional liaison with customers to manage them through the collections process Setting up, negotiating and managing customer payment plans. Monitoring payment arrangements, following up with missed or broken plans and carrying out payment reviews. Maintaining accurate records and updating internal systems. Assisting with day-to-day legal and operational processes. Ensuring all work is completed accurately and within required deadlines. Providing administrative support to the legal team. Preparing, processing and maintaining legal documentation associated with court claims. Managing incoming and outgoing correspondence. Liaising with clients, creditors, solicitors and other relevant parties via email and telephone. About You: Previous collections / credit control experience is essential. An understanding of legal administration / litigation relating to credit management or financial services experience would be advantageous. ..... full job details .....