Are you a confident customer service or sales professional who enjoys building relationships and delivering excellent account support? We’re looking for a Client Account Manager to join our fantastic client in the High Wycombe area.

We’re working with a well-established, growing business that supplies specialist products to professional clients across the UK. They are looking for a confident and motivated Client Account Manager to join their friendly, high-performing team.

This is a relationship-focused role where you’ll manage and develop an existing customer base, support field sales colleagues, and help drive revenue through proactive account management and customer engagement.

About the candidate You’ll enjoy speaking with customers, building strong relationships and achieving results. You’ll be organised, proactive and comfortable working in a busy customer-focused environment.
You will bring experience in account management, customer service, internal sales or telesales, along with:

• A confident and friendly telephone manner
• Strong organisation and attention to detail
• A proactive and positive approach to achieving targets
• The ability to work collaboratively as part of a wider team

• Build and maintain long-term relationships with an existing portfolio of customers
• Make regular outbound calls to support clients, strengthen relationships and identify opportunities
• Work closely with field-based sales colleagues to support accounts and maximise growth opportunities
• Process orders, handle enquiries and resolve issues efficiently
• Promote new products and services where appropriate
• Work towards agreed targets for customer engagement, revenue and profitability
• Provide cover for inbound calls and general account support when required
• Keep records and systems updated with accurate customer information

• Discretionary annual bonus
• 21 days holiday plus additional time off between Christmas and New Year
• Full product and account management training
• Supportive, team-focused working environment