We''re recruiting for a proactive, highly organised Office Administrator to join a busy food manufacturing business. This is a varied, hands-on role supporting day-to-day office operations, customer service, order processing, dispatch coordination and general administration.You''ll suit this role if you''re confident working independently, comfortable handling a fast-moving inbox and phone line, and technically capable with Microsoft Office (especially Excel). Experience using Google Sheets and an interest in improving templates, reporting and admin processes is a strong advantage.Key responsibilitiesManage shared inbox and phone queries, responding professionally and escalating where neededProcess customer orders and support delivery scheduling/bookingCoordinate dispatch activity with internal teams and external transport/logistics suppliersInvestigate and resolve delivery/order queries and discrepanciesMaintain accurate records and operational trackers (orders, dispatch info, stock/production-related updates)Collect and check delivery confirmations (e.g., proof of delivery) and support accounts/admin processingSupport compliance-related paperwork for shipments where required (documentation/filing and checks)Provide general admin support: scanning, filing, document prep and ordering office suppliesProvide holiday/peak-period cover, including supporting label set-up/printing checks using standard label/design tools and equipmentSkills and experienceStrong admin background in ..... full job details .....