Your new companyYour new roleHays are delighted to be partnering with a leading professional services organisation to recruit a Business Support Manager. This is a high-profile leadership opportunity responsible for managing a team of approximately 40 Executive Assistants, delivering exceptional support services to senior stakeholders and Partners across the business.As Business Support Manager, you will lead, coach and develop a large team of Executive Assistants, ensuring resources are effectively deployed to meet business priorities. You will work closely with senior stakeholders to drive service excellence, implement operational improvements and champion change across the EA function.Key responsibilities include:Leading and developing a team of circa 40 Executive Assistants.Managing performance, engagement, absence and development activities.Forecasting resource requirements and ensuring effective deployment of EAs.Building strong relationships with Partners and senior stakeholders.Driving service improvements, operational efficiencies and best practice.Acting as an escalation point for complex stakeholder issues.Leading recruitment, onboarding and succession planning activities.Monitoring team utilisation, service delivery metrics and operational performance.Supporting organisational change initiatives and developing a high-performance culture.What you''ll need to succeedProven experience managing large teams within a professional services or corporate ..... full job details .....