An established and growing air and ocean freight forwarding business is seeking a commercially driven Commercial & Internal Sales Coordinator to strengthen its UK sales function and support international growth.

The Commercial & Internal Sales role is ideal for someone with freight forwarding experience who understands market rates, thrives on follow-up activity, and can convert opportunities into secured business.

Key Responsibilities

Commercial Pricing & Quotation Management

• Liaise with UK customers and overseas agents to provide competitive pricing solutions.

• Prepare and issue accurate air and ocean freight quotations.

• Proactively follow up on quotes to maximise conversion rates.

• Obtain up-to-date market rates from shipping lines, airlines, and overseas partners.

• Update internal systems with current market pricing.

Internal Sales & Business Development

• Proactively source new leads via phone and email.

• Follow up on leads passed from Business Development Managers.

• Convert enquiries into active trading accounts.

• Identify upselling and cross-selling opportunities within existing accounts.

Account Management

• Develop and nurture long-term client relationships.

• Act as a key commercial contact for both UK and international stakeholders.

Operational & Internal Coordination

• Liaise with internal operational teams to ensure seamless cargo movements

• Source supplier costs for the operations team when required.

• Provide internal commercial support once business is secured.

CRM & Reporting

• Maintain accurate records of all sales activity within the CRM system.

• Manage pipeline visibility and reporting.

The Ideal Candidate

• Logistics industry experienced preferred but not essential

• Commercially minded with a proactive sales approach.

• Confident communicator with UK customers and overseas agents.

• Experience using CRM systems and freight software.

What’s on Offer

• Opportunity to join a growing freight business with international reach.

• A commercially focused role with real earning and progression potential.

• Long-term career development within freight forwarding.

If you have freight forwarding experience and are looking to move into a commercially focused internal sales role with progression, or a Sales executive that is looking for an internal based industry then this could be an excellent next step.