Contact Centre RFP Lead Location: Alcester (1/2 days per week in office) Contract Length: 6 months Rate: TBCRole ProfileWe are looking for a telephony consultant for a 6-month contract to help guide and optimize our contact centre operations using cloud-based solutions. In this role, you will be responsible for assessing, implementing, and optimizing CCaaS solutions that enhance customer service a click apply for full job details