Senior Housing Benefits Appeals Officer

Senior Housing Benefits OfficerNorth West London Initial 3 to 6 month ongoing contract Mon to Friday 9am to 5pm 29.92 per hour umbrella Working from home with occasional visits to the hub and attending tribunal as and when necessary.PLEASE NOTE: All applications are monitored and shortlisted candidates will be contacted via phone call or email.Responsibilities Responsibility for undertaking full assessments to entitlement/contribution for the more complex cases including the carrying out of home visits where necessary. This requires the post holder to evaluate and be responsible for any review to the entitlement /contribution for the more complex cases as highlighted below:Housing Benefit, Council Tax Benefit including more complex calculations in respect of self- employed, students etcHousing Benefit, Council Tax Benefit the Claims relating to Registered Social Landlords , Housing Tenants and Council Tax BenefitFairer Charging/ Supporting People, Respite Care and Residential CareOther assessments such as concessionary fares using relevant RegulationsBe accountable for operational performance of a Financial Assessment services Team and undertake quality checking and analysis to feed into training plans and business practices Assist in the management and prioritising of the workload of the team. Set individual and group performance objectives, monitor and take remedial action, if necessary in accordance with the Performance Management system and Capability procedures Work wit
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