Inside Sales Coordinator (online retail - Outdoor Living, Home Furnishings)Heywood £29k basic, 35-40k OTE Our client, a growing online retailer, is looking to recruit an experienced Sales and Customer Service Specialist to join their team at their modern distribution facility in Heywood.This is a varied role combining telephone sales with exceptional customer service, supporting customers throughout the sales journey while identifying opportunities to maximise sales revenue.Applicants must have previous experience in both telephone sales and customer service within an e-commerce environment.The RoleHandle customer enquiries via telephone and email.Process quotations, orders and invoices.Deliver excellent after-sales support and build customer relationships.Maintain accurate CRM records.Liaise with warehouse and logistics teams to ensure smooth order fulfilment.Support sales reporting and marketing initiatives.About YouPrevious telephone sales and customer service experience within e-commerce.Excellent communication and customer service skills.Confident using CRM systems and Microsoft Office.Organised, proactive and target driven.What''s on OfferCompetitive basic salary plus bonusHybrid working (one day from home after training).Modern working environment in Heywood.Career development within a successful and expanding business.HoursFull time office based with the option of 1 day per week WFH after probation.9am - 5pm Monday to Friday, 10am - 4pm Saturday and Sunday - 5 days ..... full job details .....