Customer Service Administrator Location: Northampton (Office-based for 3 weeks, then Hybrid: 2 days office / 3 days home) Working hours: Monday to Friday, 8:30 am - 5:00 pm.Pay rate: 13.33 per hour Contract: Temporary (3 months - likely to extend) Start Date: 5th JanuaryAbout the RoleWe are seeking a Customer Service Administrator to join the Settlements Team within a large, well-established corporate organisation. This is a fantastic opportunity to support the finance division with settlements and allocations for bonuses.You''ll be part of a focused, collaborative team that values accuracy and efficiency. The team is diverse, experienced, and committed to delivering exceptional service.Key ResponsibilitiesLiaise with internal stakeholders via email and phone to resolve queries.Handle incoming calls from customers regarding leases, rentals, and bonus payments.Process settlements of invoices and finalise transactions.Support the Reconciliation Team with accurate data entry and workload allocation.Multi-task across administrative and customer service duties.What We''re Looking ForSolid administrative skills with at least 3 years'' experience in a Customer Service/Admin role.Ability to multi-task and manage workload effectively.Strong communication skills and attention to detail.Experience in finance or settlements is desirable but not essential.Why Join?Work for a leading corporate organisation with a supportive team.Hybrid working after initial training period.Competitive hour