Business Support Officer Location: 160 Tooley Street, Southwark, SE1 2QH Start Date: ASAP Contract Duration: 6+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £17.53 Per Hour Job Ref: OR19980 Job Responsibilities Provide administrative and business support to the Housing Complaints and Quality Assurance Team. Manage complaints, member inquiries, and compensation tasks efficiently within set timeframes. Process compensations, maintain accurate records, and produce performance reports. Support quality assurance processes and assist with system administration. Help staff use complaints and casework systems effectively. Person Specifications Must Have: Strong administrative experience. Good IT and reporting skills. Keen eye for detail. Nice to Have: Experience in quality assurance processes. Familiarity with system administration. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability specific organizations or hirers to whom you do not wish your details to be disclosed.