Job Title: Receptionist/Front of HouseLocation: OxshottSalary: 26,000 Contract: Full-time, permanent (hours 8.00 am - 4.00 pm or 9.00 am - 5.00 pm, totaling 37.5 hours a week) Are you people-focused and passionate about delivering outstanding customer service?Do you enjoy supporting others and going that extra mile?If so, then please read on Our client, a respected private specialist is recruiting a Customer Coordinator to join their warm and growing administration team. The successful candidate will manage the full customer journey from initial enquiry through to appointment and follow-up, ensuring every interaction is professional and reassuring. This is a busy, front-of-house role liaising with specialists, managers and external partners, with a hands-on approach to daily operations. Key responsibilitiesMeet and greet all visitors and provide a high level of customer service at all timesManage customers needsBook follow-up appointment/bookingsMaintain records and files on internal systems and updating when neededMaintain the reception environment to high standardsTaking paymentsServe as GDPR lead for the site; Fire Marshall and Health and Safety lead.Answering customers queries via email, letter, and phoneDealing with inbound and outbound callsActioning emailsSkills and experienceAdministration/front-of-house experience with confident telephone handlingOutgoing, confident personality with excellent written and verbal communicationStrong organisational skills and high atte