Hours: 40 hours per week, 5 days out of 7 Monday to Sunday Location: based at the venue, with occasional flexibility to agree to a mix of office and home working, dependent on location Role Summary In this senior position, you will be responsible for the day-to-day management of the in-house technical team delivering events on a daily basis. The role also includes the management of key accounts and significant events at the venue in an operational capacity. Operational and financial reporting and maintaining a close liaison with the RG5 based production, warehouse and crewing teams to ensure smooth delivery of larger projects on site. The successful candidate will work closely with the Venue Account Manager in winning new work for the Venue. Key Duties and Responsibilities: Liaison with clients, attending client meetings and show rounds. Preparation and administration of event delivery documentation including the sourcing and quotation for externally provided equipment and services. Liaison with the venue operations departments, reporting, and strategy development. Creation of 2D floor plans, schematics, CDMs, power plans and other technical documentation Staff scheduling and crew booking in conjunction with our crewing services team The lead contact for clients on event delivery during pre-production and on the day. Accurate entering of information into our hire management and CRM systems. An understanding of the wider client account and the ability to connect with both