At Adaptable Recruitment, we''re delighted to be supporting a leading financial services organisation with a fantastic opportunity for a Customer Services Executive within their growing pensions administration team. This is a brilliant role for someone who loves accuracy, responsibility and delivering high quality service.Salary: Up to £30,000 depending on experience Location: Liverpool - Hybrid option - 1 day from home Industry: Financial Services / Pensions AdministrationEmployment Type: Full time - Permanent Reporting to: Team ManagerJob Summary: A leading financial services provider is seeking a Customer Services Executive to support the processing of income payments, death benefits, divorce cases and regulatory reporting within a pensions environment. This role ensures accurate administration, compliance with legislation, and a professional service to members and advisers. Main Responsibilities to include: Manage the end to end processing of income, benefit and payroll activities.Apply Scheme rules, legislation and internal controls accurately.Ensure full compliance with regulatory and statutory reporting timelines.Handle death benefit cases with sensitivity, confidentiality and professionalism.Maintain and organise all required statutory documentation.Prepare and submit regulatory reports with high levels of accuracy.Develop effective working relationships with members, advisers and internal teams. The Ideal Candidate: Highly organised with strong attention to detail