Robertson Bell are supporting a leading Higher Education organisation in London to recruit an experienced Interim Credit Controller on an interim basis for an initial 3 month contract. The role will sit within the existing credit control function and will provide additional support during a particularly busy period, with a strong focus on managing student queries, clearing service desk tickets and emails, and supporting a wider telephone credit control campaign. The role will involve: Managing a high volume of student queries relating to outstanding balances, payments and accounts. Working through service desk tickets and emails, resolving queries efficiently and accurately. Supporting a telephone campaign to contact approximately 600 students regarding outstanding balances. Providing wider support to the team during busy periods, including assisting at the student-facing service desk when required. The successful candidate will have: Several years of solid, hands-on credit control experience, ideally including a dedicated Credit Controller position. Confidence speaking to customers or students over the telephone and handling potentially sensitive payment conversations. Experience working through high volumes of queries, emails and administrative tasks without losing attention to detail. A proactive, hands-on approach and the flexibility to support the wider team when required. This is an excellent opportunity for an experienced Credit Controller to join a busy Higher ..... full job details .....