Job Title: 1st Line IT SupportLocation: Ridham Dock Road, Sittingbourne, Kent, ME9 8SRSalary: 30,000 per annumJob type: Full Time, PermanentWorking Hours: 40hrs, Monday - FridayCountrystyle Recycling are proud to operate the largest independent fleet of modern waste management vehicles in Kent, London and the South East. Our fleet vehicles include dustcarts, skip trucks, hook loaders and bulk haulage lorries.About the role:To provide technical support across all sites and contracts for all support tickets including server, desktop and networking infrastructure and telephone systems, both landline and mobile services.Please note: A Full UK Driving licence and access to a vehicle for occasional travel to other sites is required.Key Responsibilities:Manage and maintain good quality, accurate documentation on all IT processesMaintain systems, resolving any general workplace IT issues.Assist the wider IT team to deliver IT projects, such as a new workflow, including the carrying out of testing.Assist the wider IT team to monitor the network for all sites and working closely with our outsourced IT department on any issues.Assist in maintaining our printer outsourcing contract.Co-ordinate data compliance with our outsourced IT department (e.g. laptop encryption, remote wiping etc) ensuring our IT infrastructure is secure and compliant with regulations (including GDPR).Monitor and update the ''IT issues'' database.Staff have a duty to take care of their own health and safety and that