Zest Optical are recruiting for a qualified Dispensing Optician to join one of the UK''s leading independent online retailer of luxury sunglasses and prescription eyewear.This is a chance to take the next step in your career, utilising all of the skills you have developed in-store, in a fresh environment with a business that prides itself on innovation and exceptional customer experience.The BusinessEstablished for over 20 years with a reputation for excellenceOver 23,000 5-star reviews on TrustpilotModern head office with an in-house Optical Glazing Lab and distribution facilityThe RoleDrive the continued success of the prescription side of the business. This is a diverse position that goes beyond traditional dispensing, offering the opportunity to apply your expertise in a variety of ways:Customer Support: Act as the main point of contact via digital communication channels for prescription-related queries.Product Guidance: Advise on the most suitable products for customers with specific or complex prescription needs.Training and Development: Provide ongoing training to the customer service team to enhance their knowledge and understanding.Process Improvement: Develop and refine dispensing procedures to ensure a seamless prescription journey for customers.Content Management: Ensure the accuracy of prescription-related content on the website.Service Expansion: Assist in expanding the prescription product range and developing new services.Marketing Support: Provide expertise f