Our client is a successful and growing university who are seeking a Regional Facilities Manager to join their intelligent client function responsible for effective estates operations across their London campus. They are looking for a senior FM professional to operationally lead and manage the day to day delivery of a wide-range of facilities management services including all aspects of outsourced soft FM/customer facing service lines such as reception, security, grounds, portering and cleaning in addition to hard services and maintenance.Summary of Key ResponsibilitiesCreating a culture of service excellenceManagement of operational performance across both their in-house teams and contracted suppliers ensuring adherence to SLA''s and KPI''sDepartmental leadership including the mentoring and training of staff. Team of FMs reporting into this role.Change management and transformationContract management of an external supply chainPerson SpecificationThe successful post holder will possess a significant background in leading the delivery of best in class facilities services across a similar large multi-site operation with a focus on delivering high levels of customer service. In addition to developed leadership ability within a comparable collegiate and collaborative environment, you will also possess strong commercial and contract management acumen.They are seeking a high energy individual with a can do approach who excels in ''making a difference''. ..... full job details .....