We are looking for a Airfreight Coordinator to join a smal Freight Forwarder.Location: West Drayton, Heathrow, LondonSalary: £ per annumJob Type: Permanent, Full-TimeHours: Monday to Friday, 9:00am - 5:30pm or 08:00am - 4:30pmBenefits: 23 days holiday plus bank holidays Company Pension Private medical insurance (after probation) Hybrid workingWe are looking to expand its operations team and is seeking an experienced and motivated Customer Service Executive to join our Hayes Heathrow office.This role would suit someone with experience in Air Freight operations within freight forwarding industry. Experience across multiple modes would be a strong advantage.Key Responsibilities Handle end-to-end air freight import and export shipments from pre-alert to final delivery Receive, review, and process shipping documents (AWBs, invoices, packing lists, certificates) Liaise with airlines, handling agents, customs authorities, hauliers, and overseas agents and customers to ensure smooth movement of freight. Monitoring customs requirements and ensuring documentation compliance to avoid delays and penalties. Provide shipment updates to customers and respond to enquiries promptly Quotations to external and internal customers Raise invoices and cost approval against supplier charges Coordinating occasional road freight movements Responding confidently and efficiently within a fast-paced freight forwarding environment. The Successful Candidate Previous experience in air freight imports w