OA are recruiting for a Claims Handler to join our client''s growing team.You will support the Property Claims Department by ensuring that all claims are handled efficiently and accurately from first notification through to settlement. This includes managing payments, identifying potential fraud, and liaising with loss adjusters as required.Location: BorehamwoodHours: Monday to Friday, 9am - 5.30pm. 3 days in the office and 2 days working from home following successful probation period.Salary: £30,000Benefits:Life insuranceLearning and qualification opportunitiesCasual dress codeAnnual leave purchase schemePrivate health careCompany pensionClaims HandlerKey ResponsibilitiesTo process new and existing claims within agreed service standards.Act as the first point of contact, providing advice and guidance to policyholders throughout the full life cycle of a claimAccurately record and assess all information on notification of a claim, including obtaining and analysing supporting documentation, to validate and progress the claim appropriatelyMonitor claim progression, ensuring customers and relevant internal/external parties are kept informed of updates and any issues that may ariseNegotiate, settle, or repudiate claims within delegated authority limits, and refer any claim beyond authority to underwriters with clear recommendationsOperate in line with agreed procedures and protocols under Delegated Authority SchemesPrepare clear and professional written responses to enquiriesProc