Our client, based in amazing offices on the outskirts of Borehamwood, are looking for an exceptional person who has the skills, attributes, and drive to improve our customers experience throughout the mortgage process. You will need to be adaptable, self-motivated and comfortable working in a fast paced, target driven environment. If you enjoy helping clients with their mortgage and protection needs, this is an opportunity to make a difference in their lives. Join our team today and help us provide the best possible service to our clients. Main responsibilities: Building relationships with the Estate Agency teams in order to provide training and support. Attracting new customers and business, whilst being motivated to achieve professional goals within a result-driven environment. Being able to walk our customers through the entire mortgage service, including providing advice on a range of products and services to meet customer needs. Taking part in regular branch meetings to discuss best practice and build lasting relationships. Skills and experience required: Full CeMAP or industry equivalent qualification Comfortable generating new business in a target driven environment. Outstanding customer care / customer service experience Resilient, positive, organised, numerate and detail oriented. Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence and access to your own vehicle. Due to a very high numbe