Claims Handler - Insurance Horsforth, Leeds £28,000-£34,000 DOE Permanent Hybrid Working Are you a confident communicator with a keen eye for detail and a passion for guiding clients through complex claims? Join our vibrant and outgoing team in Horsforth, Leeds, where personality is valued as highly as professionalism. Position Summary We are seeking a dynamic Claims Handler to manage a diverse portfolio encompassing motor, property, liability, cyber, and professional indemnity claims. You will be the primary contact for clients, providing empathetic, efficient, and expert guidance throughout the claims process. Key Responsibilities Claims Management: Handle cross-class claims from inception to resolution.Client Advocacy: Act as a trusted voice for clients, ensuring fair and equitable outcomes.Negotiation: Collaborate with insurers and third parties to secure optimal settlements.Documentation: Maintain accurate records and ensure strict compliance with regulations.Customer Service: Deliver responsive and empathetic support to all clients.Loss Prevention: Recommend strategies to minimise future risk and losses.Continuous Improvement: Keep abreast of industry trends, best practises, and regulatory changes. Key Performance Indicators Timely closure of claims.High levels of client satisfaction.Accurate and fair settlements.Effective cost management.Full compliance with industry standards and regulations. Key Relationships Clients, insurers, loss adjusters, solicitors, and repa