Customer Service Transport Operator - Tamworth - Up to 35,000We are seeking a highly organised and customer-focused Customer Service Transport Operator to join our client''s busy transport team based in . The successful candidate will be responsible for managing customer transport volumes on a daily basis, coordinating with internal departments, and ensuring exceptional service delivery to our customers.Working within a fast-paced transport environment, you will act as a key point of contact between customers and operational teams, helping to resolve issues efficiently while maintaining strong customer relationships.Key Duties and ResponsibilitiesManage customers'' daily transport volumes, ensuring all requirements are planned and communicated effectively.Liaise with Maritime operational and transport teams to resolve any service issues or operational challenges.Act as the primary point of contact for customers, providing a high standard of customer service at all times.Monitor transport movements and proactively communicate updates to customers.Investigate and resolve customer queries, concerns, and service issues promptly.Build and maintain positive working relationships with customers and internal stakeholders.Ensure accurate data entry and maintenance of transport management systems.Produce and update reports using Microsoft Excel and other IT systems.Support the wider transport operation to ensure service levels and customer expectations are consistently achieved.Work ..... full job details .....