IT Support Engineer IT Support Engineer/ICT Support/ICT Technician/Customer Support Engineer/2nd Line Support/Field Support Engineer/Microsoft, Windows Server/SCCM/Active Directory/Office 365/Apple OS/Google Chrome OS/ITIL/ServiceNow Salary- £28,000- 31,000 per annum + benefits Buckinghamshire Immediate starts available.An Enhanced DBS will be required once the role is secured so candidates must be willing to go through the process to obtain thisOur client is the leading supplier of technology and resources to the education sector playing a pivotal role in supporting schools, teachers and students which contributes to the improvement and success of educational outcomes worldwide. There is a requirement for an experienced IT Support Engineer to be part of a wider onsite services IT team. The role will provide the opportunity for future progression and personal development for self-motivated employees looking to build their career in IT. Key Responsibilities:To be the customer face of the client, ensuring customers receive great service.To assist the service desk with the delivery of the IT managed support service.Provide school-based users with technical assistance and report service issues in accordance with the service desk policies.Able to diagnose and troubleshoot issues, asking customers relevant questions to get the issue resolved and knowing when to research and when to escalate.Able to work well with remote teams and build strong working relationships. Key Skills:Maint