Job descriptionCash Allocations Clerk3-Month Contract 13.85 - 14.85 Hourly RateWe are seeking an experienced Cash Allocations Clerk to join a busy finance team on a interim basis. This role will focus exclusively on managing cash balances on customer accounts, ensuring payments are accurately allocated, investigating discrepancies, and arranging refunds where necessary.The successful candidate will be highly organised, detail-oriented, and confident communicating directly with customers to obtain remittance information and resolve outstanding allocation queries.Key Responsibilities Allocate incoming cash receipts accurately to customer accounts. Investigate and resolve unallocated and misallocated cash. Process and coordinate the return of funds to customers where appropriate. Contact customers to obtain remittance advice and payment information. Reconcile customer accounts and identify discrepancies. Work closely with internal teams to resolve allocation issues and outstanding balances. Maintain accurate records of cash transactions and account activity. Support the finance team in ensuring customer accounts are up to date and accurately maintained.Skills and Experience Previous experience in a Cash Allocations, Accounts Receivable, or Sales Ledger role. Strong account reconciliation experience. Ability to investigate and resolve payment discrepancies efficiently. Confident communicating with customers via phone and email. Excellent attention to detail and accuracy. Strong o