Service Support Administrator King''s Cross, London Monday-Friday, 8am-5pm Permanent An exciting opportunity has arisen for an experienced Service Support Administrator to join a growing business in King''s Cross. This is a busy and varied role supporting the service team, coordinating engineers, managing customer communications and ensuring service activities are delivered efficiently. The successful candidate will play a key role in the day-to-day running of the service department, working closely with customers, engineers, subcontractors and suppliers to maintain high service standards. Responsibilities Managing and issuing engineer schedules Coordinating planned and reactive maintenance visits Updating customers on engineer attendance and schedule changes Monitoring job progress and completion Producing and issuing service reports Preparing and managing customer quotations Scheduling subcontractor visits Producing and issuing RAMS documentation Obtaining and reviewing subcontractor RAMS Raising purchase orders Processing supplier invoices Updating PPM planners and service schedules Maintaining accurate CAFM records Creating and updating customer accounts and service contracts Assisting with monthly reports and live works updates Handling incoming calls and service requests Liaising with customers, engineers and subcontractors About You To be considered, you should have: Experience within HVAC, Facilities Management, Building Services or a similar engineering ..... full job details .....