Functional Consultant

My client is seeking a highly skilled Dynamics 365 Functional Consultant to join their growing Change team in an exciting newly created role.

Ideal candidates will have

The ideal candidate will have a strong background in MS Dynamics CRM technology and a deep understanding of functional consulting.

This role involves working closely with business stakeholders, Change andamp; Technology colleagues to understand core business drivers and technological needs.

The Functional Consultant will design functional solutions to enhance business processes, drive operational efficiency, and enable delivery of desired business outcomes

Key Responsibilities:
* Input to the MS Dynamics Target Operating Model, providing advice regarding best practice MS Dynamics operating model design.
* Work with key business stakeholders to help define propositions, plan, and manage the MS Dynamics product development roadmap.
* Provide up-to-date Market expertise of current technological trends and advancements as required.
* Be an SME in MS Dynamics functionality
* Make informed design decisions guided by policies to achieve strategic, customer and operational goals.
* Act as a liaison between business areas on Dynamics 365 projects (implementations, customisations, migrations, and more).

The Functional Consultant is ultimately responsible for ensuring the proposed solution design meets the desired business outcomes.

* Collaborate with business stakeholders to capture and document desired business outcomes, to facilitate requirements definition and functional solution design.
* Execute business process and solution design workshops utilising documented Functional requirements or Epics / User Stories / Tasks as required.
* Using analysis define the MS Dynamics data model and the relationships between such and the wider data architecture.
* Design and implement business and technology solutions that align with organisational goals.
* Functional Design Document (FDD), Data Migration Specification, and System Integration Specification development and approval.
* Provide review and quality assurance of Technical Solution Design documentation.
* Support User Acceptance Testing, defect verification and troubleshooting to ensure optimal performance.
* Train and support business stakeholders in the use of innovative technology solutions.
* Support implementation phase and warranty phase of associated projects.

To be considered for this excellent role you ill need to have experience in the following areas

Microsoft Dynamics CRM/D365 Project Management, Business Analysis, Technical Lead, D365 Functional Consultant experience.

Sound knowledge of Project Management and different Project Management methodologies such as Waterfall, Agile, Scrum etc.

Ability to support multiple large projects (6-18 months) with advanced organisational skills.

Up-to-date understanding of business processes, issues, and technology especially related to the operation of financial and investment advice, sales, marketing, and customer service departments
Strong presentation and process modelling skills

Feels comfortable talking with stakeholders at all levels

* Able to work independently and collaborate as part of a team
* Excellent firsthand problem-solving, analytical and data interpretation skills.
* Extremely detail-oriented, with the ability to multitask, be meticulously organised, and able to prioritise multiple demands in a fast-paced environm