About King''s:King''s College London is a world-renowned university that delivers exceptional education and world-leading research.King''s College London''s IT Department is looking for an enthusiastic and motivated apprentice with great communication skills to kick start their IT career, and join us in providing excellent customer service and IT Support for King''s staff and students. You''ll be joining our End User Services Desktop Team, who are the front of house for King''s IT, and support people at all levels of the University.We will provide full training, so previous IT experience is not essential.What the job entails:You''ll become an integral part of our IT HUB and Desktop teams, providing advice and technical assistance to King''s staff and students, both at our onsite TechBars and IT HUB, and via support tickets. Our team supports a range of IT hardware and software including:Windows and macOS laptops and desktopsAndroid and iOS/ iPadOS phones/ tabletsMicrosoft 365 and other specialist softwareAudio visual equipment for teaching and learningAnd lots more!You will spend time working with colleagues across our End User Services Department, provisioning and deploying a range of laptops and devices for our staff and students, answering support queries, managing inventory, and much more besides.Your off the job training will be with QA our Apprenticeship Partner, and will consist of online self study, and online classroom style teaching. A typical day with us will invol