Overview

THE OPPORTUNITYThis is a once in a career opportunity for an exceptional counselling professional to join a truly Service Led business, the industry leading EAP and OH provider and Sunday Times ''Best Places to Work'' organisation With an unrivalled track record of incredibly strong year on year growth of its subscription model business, the business supports over 80,000 organisations and 13 million lives across the UK and Ireland. Part of a global Group, with 14 operating companies and a group turnover of circa £400m, there is substantial financial backing for further expansion, including acquisition and international development. This represents an unparalleled career advancement opportunity for the exceptional individual. They have been recognised as The North West''s Top 100 Best Companies to work for and Top 10 Best Companies to Work for in the Health and Social Care sector.Responsibilities

We are looking for a Team leader to manage the Relationship Executives, each RE is responsible for their own portfolio, developing and nurturing their accounts, duties involve day to day management of their portfolio engaging with clients and intermediaries, collating and managing renewal terms, including negotiation of renewal, liaising with intermediary, affinity and direct client and negotiating renewal pricing.The Team Leader will need to have experience managing a team in an Account Manager / Sales / Retentions / Renewals environment.You will be coaching, monitoring SLA''s and performance, supporting on client and broker renewal meetings and all associated HR.This is a fast paced environment, working with a strong and successful team as such you will need to be used to multi tasking whilst bringing high energy, approachability and positivity!What you bring to the team

Energy, commitment and drive with dedication to the role, willingness to show flexibility when required, showcasing enthusiasm for the role and company developmentCommerciality and the ability to apply knowledge in a practical, commercial mannerThe ability to communicate clearly and concisely, varying communication style depending upon the audienceMulti-task oriented - can accomplish objectives effectively within timeframe given while ensuring communication is maintained with all stakeholders and clientsA proven track record of working toward and achieving set targets and KPIs including daily and monthly SLAsMicrosoft Office software experience with Word and PowerPoint experienceBenefits

25 days'' holiday, plus bank holidaysDay off on your birthdayCash plan for you (and your children, if any)Holidays increase after 2- and 5-years'' serviceContractual sick payPrivate medical insurance after 5 years'' servicePension Plan and Life InsurancePension plan contributions increase after 5- and 7-years'' serviceHoliday season bonus after 3 years'' serviceProfit share schemeSeason ticket loan schemeCycle to work schemeAccess to Employee Assistance ProgrammeFree On-site GymCompany incentives, access to discount schemes

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