Sales Administrator Permanent Role Northamptonshire Based We are looking for a Sales Administrator to join our team. This dynamic position combines customer support with sales administration duties. You''ll assist customers in resolving issues, provide product guidance, and ensure smooth operations across our sales channels.£26,000 - £27,000Your new role Address customer enquiries via phone, email, and live chatOffer accurate advice on products, orders, and repair-related questionsResolve delivery issues, faulty item queries, and returnsMonitor and respond to feedback on various platformsCollaborate with internal teams to resolve complex queriesMaintain precise customer records and ensure timely follow-upSupport daily business operations as neededProcess orders, returns, credits, and exchanges with care and accuracyGenerate quotes, update pricing, and conduct stock checksAssist the sales team with administrative tasks, including CRM updates and reportingCoordinate with internal teams to ensure timely order fulfilmentMonitor sales activity across various channelsPerform general administrative tasks to support the broader businessWhat you''ll need to succeed Minimum of 2 years'' experience in a customer service or sales admin roleExcellent written and verbal communication skills (additional languages are a plus)Strong attention to detail and organisational skillsConfident, helpful, and customer-focused attitudeEffective multitasker who remains calm under pressureProficient in