About the Customer Service Advisor role: Monday to Friday - No weekends! 9am - 1pm 12.71 per hour Temporary to Permanent role Based in Stratton area (on main bus route) Duties for the Customer Service Advisor role: Ensure all calls and emails are responded to in a professional and timely manner, escalating to Team Leader where required Liaise with other internal team members Entering information on two different customer record systems Dealing with transport and customer queries Entering information into reporting spreadsheets Build and maintain relationships with key customers Ensure procedures are adhered to in line with company policy and best practice Experience / Skills required for the Customer Service Advisor role: Good PC skills, including experience of Microsoft Office Excel, Word and Outlook Excellent interpersonal and active listening skills Clear communication skills and a strong command of the English language Strong attention to detail and articulate both verbally and written Ability to work independently Passionate about good customer service experience To be considered for the Part Time Customer Service Advisor role apply today! ..... full job details .....