The role of Customer Sales Manager within the industrial and manufacturing industry requires a professional to oversee customer relationships, ensuring exceptional service and satisfaction. This position, based in Bromborough, offers a rewarding opportunity for a proactive individual to make a significant impact.Client DetailsThis is an opportunity to join a small-sized business operating within the industrial and manufacturing sector. The company is committed to delivering high-quality products and services to its clients and values strong, results-driven customer relationships.DescriptionManage and nurture relationships with key customers to ensure satisfaction and retention.Identify new business opportunities.Act as the primary point of contact for all customer-related inquiries and issues.Collaborate with internal teams to ensure customer orders and projects are completed efficiently.Analyse customer feedback and provide actionable insights to improve services.Develop strategies to grow the customer base and enhance customer loyalty.Monitor and report on customer service metrics and performance.Ensure compliance with company policies and procedures in all customer interactions.Proactively identify opportunities to enhance the customer experience.ProfileA successful Customer Sales Manager should have:A strong background in customer service or account management within the industrial or manufacturing industry.Proven ability to manage and grow customer relationships effectiv