Job Title: Customer Services System ManagerSalary: £34,500 - £44,850Location: Cambridge, Hybrid WorkingContract: Full time, permanent, 35 hours per week This role is all about being the Zendesk expert for our English Assessment teams. You''ll be the driving force behind a seamless and scalable support experience, making it easier for both customers and internal teams to get help.We are Cambridge University Press and Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. About the role We''re seeking a Zendesk Administrator to be the driving force behind our customer support operations. In this pivotal role, you''ll design, optimize, and maintain English Zendesk platform, ensuring seamless and...