FRENCH SELECTION (FS)French or German speaking Customer Service AdministratorLocation: BurnleyOffice Based RoleSalary: £27,000 per annum plus bonusRef: 8230CSTo apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 8230CSThe company:A long-standing British manufacturer with international operations and a key focus on sustainability.Main duties:To provide outstanding customer service to clients and support the Export department.The role:- Respond to customer enquiries in a timely manner to ensure any issues are resolved- Provide customers with advice on product suitability and alternatives to competitor products to encourage greater spend. - Process orders through the system and follow up as necessary- Provide customers with export support in regards to lead times and delivery information- Support internal departments with product or stock information- Ensure customer information is recorded accurately and update on the system when necessary- Monitor outstanding orders and follow up accordinglyThe candidate:- Fluent in either German OR French to business standard - Essential- Previous customer service experience - Essential- Excellent communication and interpersonal skills - Dynamic, confident and motivated candidate- IT literateThe salary: £27,000 per annum plus bonusFrench Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international busi