Customer Sales Advisor - Carryduff Leisure Centre KEY PURPOSE OF THE JOB: The post holder will provide a professional customer service experience for visitors, members and potential members. This will include selling all relevant Sports and Leisure services and products to existing and potential customers and promoting all relevant Council services, events and programmes. The post holder will handle associated financial transactions utilising relevant Leisure Management Software and assume other delegated duties relevant to the post reasonably assigned by the Operations Manager and Operations Coordinator, including duties/location to cover leave/other absences across Sports and Leisure facilities. KEY DUTIES AND RESPONSIBILITIES: 1. In line with the Council''s Customer Care Standards, provide a front of house service to include greeting and advising customers and responding to customer queries to ensure that all customers have a positive and enjoyable experience. 2. Proactively sell and promote services offered by the Centre and Sports Services. This will include point of sales promotions and, on occasion, promoting services at special events. 3. Process casual and member activity bookings including taking telephone and emails inquiries. 4. Process customer purchases and reconcile cash in preparation for lodgement in accordance with Council procedures. 5. Carry out all relevant clerical duties pertaining to the role as and when required as instructed by the Operations ..... full job details .....