Service Administrator
MH8 - Service AdministratorLocation: Milton KeynesSalary: £28,000 - £30,000Overview: First Military Recruitment are currently seeking a Forklift Engineer on behalf of one of our clients.The successful candidate will be responsible for supporting and assisting the Services Team with the requirements for our long existing, and new clients with the material handling machinery we sell and hire, alongside our field engineers. Our client strongly encourages applications from ex-military personnel however, all candidates will be considered.Duties and Responsibilities: Answering telephones and directing calls Helping customers with their queries Dealing with customers that may come in and visit Keeping workspace clean and tidy Unpacking of parts and booking delivery notes in Putting stock away Liaise with other branches as and when required Any other requests/tasks to suit the need of the business Raising jobs on Protean when required, making sure that all information is on the job. Maintaining communication with customers via telephone and e-mail where required E-mailing the customer with engineers worksheets/service and examination reports. Administer the driver training processLiaise with customers to find out their requirementsLiaise with the driver trainers to make customer bookings and confirm diaryCreate training packs for the driver trainerProcess and invoice the completed training but producing the certificatesMaking sure that all driver training reference material is all ..... full job details .....
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