Customer Service Advisors are needed to assist customers with their queries, provide helpful solutions, and ensure a seamless shopping experience in the retail sector. This role is essential in supporting day-to-day operations and maintaining excellent customer satisfaction.

Client Details

A retail organisation based in Nottingham, focused on providing quality products and services to its customers.

Description

• Respond to customer queries in a professional and friendly manner.
• Provide accurate information about products and services.
• Assist customers with purchases, returns, and exchanges.
• Resolve customer complaints efficiently and effectively.
• Maintain a tidy and organised workspace.
• Collaborate with team members to ensure smooth store operations.
• Handle customer transactions accurately.
• Support other departments as needed during busy periods.

Profile

A successful Customer Service Advisor should have:

• Strong communication and interpersonal skills.
• A proactive attitude towards helping customers.
• The ability to handle queries and complaints professionally.
• Attention to detail and a commitment to accuracy.
• Basic numeracy skills for handling transactions.
• An approachable and customer-focused manner.

Job Offer

• Hourly pay between -13.50 - -15.00, dependent on the level of experience.
• Temporary position offering flexibility.
• Benefits to be confirmed by the employer.

If you''re interested in this role, apply now.

People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we''ll work with you to ensure you can perform at your best.