Service Manager - Main Dealership Location: Medway Salary: £36-40,000 Basic DOE + £52,000 OTE Benefits: Company Car Working Hours: Monday-Friday Are you an experienced Service Manager looking for your next career move? An exciting opportunity has arisen for an experienced Service Manager to join a successful main dealership representing a leading automotive brand in Medway. Offering up to £40,000 basic salary, £52,000 OTE and a company car, this is an excellent opportunity for an ambitious and commercially minded individual to take the next step in their career. THE ROLE As Service Manager, you will be responsible for the day-to-day running and overall performance of a busy service department. You will lead, motivate and develop your team, drive departmental profitability and ensure the highest levels of customer satisfaction. KEY RESPONSIBILITIES Oversee the daily operations of the service department. Lead, motivate and develop the service team to achieve departmental targets. Drive customer satisfaction, retention and overall customer experience. Monitor and improve departmental KPIs, productivity and profitability. Maximise workshop efficiency and utilisation. Ensure compliance with manufacturer standards, processes and procedures. Handle customer complaints and escalations professionally. Work closely with the wider dealership management team to achieve business objectives. ABOUT YOU To be successful in this role, you will have: Previous experience as a Service ..... full job details .....