Are you organised, confident on the phone, and enjoy helping people?Looking to build a long-term career in financial services or mortgages? We''re recruiting a Customer Service Administrator to join a well-established Financial Services business based in Cheadle. This is a fantastic opportunity for someone with strong administrative / customer service skills who enjoys speaking with clients, understanding their circumstances, and helping them take the first step towards securing their new home.You''ll be joining a busy, supportive central sales desk, working within a friendly team environment where full training is provided and progression is genuinely encouraged. What will you be doing as a Customer Service Administrator?Speaking with potential customers and carrying out detailed financial fact-findsQualifying clients for affordability and suitability before passing to advisorsBooking qualified appointments and managing advisor diariesPromoting the company''s services in a professional, customer-focused mannerCompleting credit checks and ensuring compliance with government schemes and criteriaUsing in-house systems to accurately record client informationWorking efficiently in a fast-paced, phone-based environmentWe would LOVE to hear from you if you have the following skills and experience:Strong customer service, administration or call-centre experienceConfident, professional phone mannerComfortable asking detailed questions and handling sensitive informationHighly organise