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Permanent

Aftercare Manager

City
money-bag 50000.00-50000.00 Annual
2930756285
Posted 1 week ago

A well-established property developer is seeking an experienced Aftercare Manager to oversee the post-completion phase of newly completed residential and mixed-use developments.This role is crucial in ensuring client satisfaction, managing defect resolution, and maintaining strong relationships with stakeholders.Key Responsibilities:Serve as the primary point of contact for clients after project completion.Manage and coordinate the resolution of defects and snagging issues.Develop and implement aftercare processes to improve customer satisfaction.Liaise with subcontractors and suppliers to ensure timely resolution of issues.Conduct post-completion inspections and follow-up visits.Maintain accurate records of all aftercare activities, including client communications and remedial works.Provide feedback to the construction and project teams to help refine future projects.Ensure compliance with health, safety, and quality standards.Qualifications and Experience:Proven experience in a similar aftercare/ defects manager role on residential or commercial construction projects.Strong understanding of construction processes and building regulations.Strong interpersonal and communication skills, along with a proactive approach to issue resolution, and the ability to manage multiple projects simultaneously.Building Careers UK are specialist in Construction and Property recruitment. BCUK acts as an employment agency for permanent recruitment and employment business for the supply of temp

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