Digital Facilitator and Trainer - Extended Reality Solutions (XRS)The Extended Reality Solutions (XRS) team at CBRE delivers cutting-edge extended reality solutions for our front-line workforce. We''re seeking a versatile digital facilitator / trainer who can help drive our vision to empower CBRE''s technical teams. This role is ideal for someone who blends training expertise, facilitation skills, and digital content support. You may be a junior training delivery professional - what matters most is your ability to support users, drive engagement, and foster innovation. You''ll play a key role in implementing and enhancing our customer success framework for XRS, with opportunities to grow and shape the future of customer success management at CBRE This position is a maternity cover 12 months fixed term contract. What You''ll Do Facilitator / Trainer / Support Deliver guided training sessions on XRS Kit usage for diverse audiences.Tailor training approaches to ensure sessions are interactive and practical.Respond to queries, send surveys, and gather feedback during and after training.Maintain and update the XRS playbook with best practices.Support account teams throughout the contract lifecycle to drive adoption.Analyse insights from training and support activities to refine processes and enhance user experience.Learning Design / Content Creation Collaborate with subject matter experts to create digital workflows (e.g., Visio, Miro) for assisted/mixed reality glasses.Assist wit