Job Title: IT Service Lifecycle Manager Location: Birmingham (Hybrid - up to 40% remote) Salary: Competitive Working Hours: 35 hours per week, 9:30am-5:30pm (flexible/agile options available)The RoleWe''re seeking an experienced IT Service Lifecycle Manager to lead the end-to-end lifecycle of IT services, ensuring they are designed, transitioned, operated, and continuously improved in line with ITIL best practices.This role involves managing the full lifecycle of IT services, coordinating the Change Advisory Board (CAB), and overseeing a small team of Lifecycle Analysts to ensure consistent delivery and continual improvement.You''ll play a key role in ensuring that services meet business needs, remain scalable, and deliver measurable value across the organisation.Key ResponsibilitiesLead the full Service Lifecycle process - from strategy and design through to operation and continual improvement.Manage the Service Portfolio, ensuring all services align with business objectives and deliver ongoing value.Oversee Release and Change Management, ensuring planned, tested, and controlled deployments.Facilitate the Change Advisory Board (CAB), assessing and prioritising changes across systems and infrastructure.Maintain governance and compliance in line with internal security and industry standards.Lead and develop a small team of Lifecycle Analysts.Drive stakeholder engagement across IT and business functions, ensuring strong communication and effective service outcomes.About You7+ y